When should I seek support?

Seeking help is often the first step towards getting and staying well, but it can be hard to know how to start or where to turn to. It's common to feel unsure, and to wonder whether you should try to handle things on your own. But it's always ok to ask for help – even if you're not sure you are experiencing a specific mental health problem.

You might want to seek help if you're:

  • worrying more than usual
  • finding it hard to enjoy your life
  • having thoughts and feelings that are difficult to cope with, which have an impact on your day-to-day life
  • interested to find more support or treatment.

Who can I turn to?

There are lots of options for support out there, although you might find some are more suitable for you, or more easily available. There's no wrong order to try things in – different things work for different people at different times.

Mental Health Support Links

  • Local crisis support LSCFT -  https://www.lscft.nhs.uk/crisis

  • Mental health support resources (e.g. national helplines) https://www.healthierlsc.co.uk/MentalHealthSupport

  • Big White Wall https://www.bigwhitewall.co.uk

  • StayAlive App https://www.prevent-suicide.org.uk/find-help-now/stay-alive-app/

  • Every Mind Matters https://www.nhs.uk/oneyou/every-mind-matters/

  • Calm Harm app (for self-harm) https://www.nhs.uk/apps-library/calm-harm/

  • LSCFT Mental Health Urgent Response Line In times of Mental Health Crisis, you can contact the LSCFT Mental Health Urgent Response Line which is available 24 hours a day, 7 days a week. This helpline is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services.

    Tel no: 0800 953 0110

  • Mental Health and Wellbeing Helpline, which is a listening service run by volunteers:

    Tel no: 0800 915 4640 or by texting ‘Hello’ to 07860 022846

    NB. Both services are available Mon-Fri (7:00am – 11:00pm) Weekends (12:00pm – Midnight)

  • Papyrus

    Offer support up to age 35 so are a designated ‘young persons’ charity

    Papyrus Hopeline provides support (not just listening) to anyone who needs it: 0800 068 4141. The Hopeline can also be used as a debrief support for staff who may have had a conversation with someone and wants to talk it through with somebody impartial


  • Young Minds

    https://youngminds.org.uk/contact-us/ - details on this page for young people and parents including text helpline for YP

    Parents Helpline: 0808 802 5544 (Monday to Friday 9.30am – 4pm, free for mobiles and landlines)

  • Childline www.childline.org.uk Childline (0800 1111) runs a helpline for children and young people in the UK. Calls are free and the number won’t show up on your phone bill.

  • Muslim Youth Helpline For anyone struggling with their mental or emotional health that may fear reaching out due to cultural differences, there is the Muslim Youth Helpline https://www.myh.org.uk/ that can offer support

  • Winston’s Wish are a young person's bereavement charity that can support anyone struggling with their loss and they offer a 24 hour text line through Shout (crisis messenger) which may be useful for students https://www.winstonswish.org/

  • Information on bereavement support services https://www.healthierlsc.co.uk/suicide/bereaved-suicide

  • Bereavement support - Lancashire Area Cruse https://www.cruse.org.uk/get-help/local-services

  • Mind Charity https://www.mind.org.uk/need-urgent-help/using-this-tool/

  • CAMHS Area –  West Lancashire GP locality cover:

    Young people (under the age of 18 years) or their parents/carers/ professionals can speak to someone for advice/support by calling the following the numbers: -

  • 09:00am – 16:00: WL CAMHS Tel no:  01695 684262.

  • 16.00pm – 22.00:  ACCESS TEAM COVE Tel no: 07976 629978

  • 22:00- 09:00 Monday to Friday and weekends, IRS (Initial response service): 0800 013 0708  or  01772 50991

  • Compass Bloom: This is a service for parents/carers to contact a professional if their child is experiencing low to moderate anxiety or low mood and we can offer a consultation to support you to support them. Please see poster below for more information.

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